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Dedicatedly working only for the Home Users and SOHO

We empower the home users and small businesses by embracing new ideas & synchronizing them with the latest technology

We are a fully Australian company operating from the heart of Melbourne city. We have always worked to help and support the simple to complex Computer & IT requirements of home users and small businesses working from homes. We understand them, know their requirements, know their pain-points and most importantly know how to solve them. Our super-talented team of well trained & certified professionals having a firm grasp of various technology platforms like Microsoft Windows, Mac OS, Google, iOS, Android & various telecom platforms like D-Link, TP-Link, Netgear etc capably assists you on a variety of issues.

We have a firm base of satisfied clients who can vouch for us. We have helped the kids to build their perfect gaming computers as much as we have helped the elderly people set up their first Zoom Call with their family members in the times of COVID. We have also resolved a lot of big-house issues like WiFi problems, Home security and SONOS setup as much as we have ensured that no hacker could get into your computer or the network through our highly advanced cyber security solutions.

With our two branch offices now operating from Malvern East and Burwood, we are able to cover one of the most dense areas of the Melbourne city in Victoria. All of our onsite sessions are contact-less and very often we are able to help our customers only through a remote session as well. We know and appreciate the customer’s concerns regarding the contagious manner in which the new viruses are spreading, so we have devised a perfect plan for the people struggling with their computer issues in our community.

We have served to many & look forward to serve to many many more.

We claim to be the pioneers in the following areas:

  • Troubleshooting Home PC & iMac issues onsite
  • Upgrading the old computers with new Operating systems
  • Upgrading the old computers with new hardware, like SSD and RAM
  • Outlook, Mac Mail, Windows mail issues resolution caused due to Bigpond, Gmail or any other provider
  • Virus removal, System security scan and quarantine
  • Hardware assessment for an Insurance claim of your computer
  • Software and app installation like MS Office, Outlook, Chrome, MYOB etc
  • Data backup plans and data recovery
  • Troubleshooting hardware issues like Display problems, Motherboard problems, Boot problems, Hard disk crash, Blue screen of death etc

Our Advantages

Onsite support
Any Device
Premium Services
On-Demand Remote Services

We Specialize In

Our field of activity includes these areas

PC/Laptop Issues
Problem PC or a Laptop? We’ll solve it. We’re who you call when your desktop/laptop runs slow and your programs stop working.
Mac Repair
Our Mac repair service offers high-quality repairs and advice: without the premium price.
Data Backup & Recovery
We can help you back up your important personal data (photos, videos, documents, school work, etc.) to disk and cloud with no hassles.
Network / Servers
Our technicians can set up a secure wireless network in your home that will allow you to share everything between as many computers
Internet & Cyber Security
Through years of experience we can remove the infestation without destroying your data.
Software Support
Software programs gone down? Don’t worry! Our qualified, friendly support technicians will troubleshoot, install/reinstall and configure for you.

All Computer & Network Services

We can Solve your Hardware and Software Problems

Premium Services Guaranteed

We cater only to Small and medium sized businesses guaranteeing premium services always

Whether your system is running unbearably slow or won’t turn on at all, let us know and we will come to you. The expert technicians at BITS have the experience to tackle all common issues including issues with your operating system, water damage, hardware replacement, software problems and more.

Honesty and Transparency

We promise delivering vital service and to deliver it perfectly

It is our promise to the customer that all dealing is fair and transparent. Customer satisfaction and trust are such pillars built only through the perfect adhesive honesty and this makes us present all our business aspects openly to the client to let him take thorough look and decide for himself.

Get Your IT Issues Fixed NOW!

03 8652 1589

Call for one of our professional and friendly techs to help you with your Desktop, Laptop, Mac, Network, Backup or any other related issue

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